PlayStation Store
Questions and answers
How long does a payment take?
Timing depends on the service. The payment status updates after the provider confirms it. If a purchase stays processing for a long time, contact support with the transaction number.
What if I enter the wrong ID or login?
The payment uses the details you enter. Check the ID or login before confirming. If you discover a mistake after paying, contact support with the order number; the available options depend on the provider’s result.
Can I get a refund after paying?
Refund options depend on the order status and the provider’s rules. Do not pay again while the result is being checked. Contact support with your order number.
Where can I find payment confirmation?
Open the order in My purchases to see the amount and status. For SBP payments, confirmation is also available in your banking app. Contact support if you need an additional document.
How can I pay?
Available methods appear on the payment page: your AlfaBit balance, SBP or external USDT on TRC20 or ERC20. The final price is shown before confirmation.
