Privacy Policy - wallet-web3
AlfaBit Wallet mobile application Privacy Policy
This privacy policy describes the policies and procedures of AlfaBit Wallet regarding the collection, use, and disclosure of your information in the mobile application "AlfaBit Wallet".
Overview
Your privacy and the protection of your personal data are of great importance to us. The following sections provide additional information on how we process your personal information in AlfaBit Wallet. We do not disclose your information to third parties except for providing you with our services and products, complying with the law, improving AlfaBit Wallet, protecting our rights, or carrying out a business transfer. If you have any questions or concerns about this policy, please contact us at support_wallet@alfabit.org.
How do you accept this policy?
By using AlfaBit Wallet, including downloading one of our mobile applications or visiting our website, you agree to the use, disclosure of information, and procedures outlined in this Privacy Policy.
What personal information do we collect from our users?
We make every effort to minimize the amount of personal information we collect from AlfaBit Wallet users. We may collect your contact information, such as phone number or email address (depending on how you contact us), when you reach out for support or report errors or issues related to AlfaBit Wallet. Additionally, when using our services, we process public wallet addresses that you generate through AlfaBit Wallet.
Will we share your personal data with third parties?
We do not sell the personal information of our users to third parties. In some cases, we may disclose certain personal information to our service providers or third parties in connection with the activities of AlfaBit Wallet, but only for the purpose of performing their functions and in accordance with our contractual agreements and applicable data protection laws. In the event of a sale or acquisition of other businesses or services, user information may be transferred as one of the business assets, subject to the obligations set forth in the privacy notice. We may also share anonymous information with partners such as publishers, advertisers, developers, or rights holders.
How do we use the collected information?
We use the collected information to improve AlfaBit Wallet. We do not sell, rent, or trade your personal information except as described below. We may use your information to communicate with you, respond to your questions and comments, provide additional information, send marketing materials through push notifications, train our team, and for internal business purposes.
We may disclose aggregate personal data and non-personal information to service providers and other individuals for the purpose of demonstrating the effectiveness of our company. We may also receive aggregated non-personal information from these parties. We aggregate information to prevent identification of individuals.
We may provide your personal information to our employees, contractors, agents, service providers, and designated individuals to perform certain services, improve website functionality, and provide customer services.
In the event of an asset purchase or sale, customer information may be transferred as part of such transaction. If we are acquired, declare bankruptcy, or undergo a change of control, your personal information may be transferred or acquired by a third party. By agreeing to our Privacy Notice, you consent to such transfers.
We may transfer personal information outside of AlfaBit Wallet when reasonably necessary to comply with laws, cooperate with law enforcement agencies, enforce our terms of use, protect the rights and safety of our platform, our employees, and our users.
Your rights regarding the processing of personal data
You have the following rights regarding the processing of your personal data (in accordance with applicable legislation):
Right to Access: You can request access to the personal information we process about you. To make a request, please contact us at support_wallet@alfabit.org. We will provide you with a copy of your personal data in electronic format after verifying your identity.
Right to Rectification: If you believe that your information is incorrect or incomplete, you can request the correction or update of your personal data. Please contact us to report the necessary changes.
Right to Restriction of Processing: You can request the restriction of processing of your personal data under certain circumstances and in accordance with applicable law.
Right to Erasure: You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected or if the processing is based on your consent and you withdraw it. However, please note that wallet addresses generated using AlfaBit Wallet cannot be deleted from the blockchain as it is not under our control.
Right to Object: You can object to the processing of your personal data under certain circumstances, based on your specific situation.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit this data to another controller where technically feasible.
Right to Withdraw Consent: If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: If you believe that the processing of your personal data violates applicable data protection laws, you have the right to lodge a complaint with the competent supervisory authority.
We value your privacy and strive to ensure the protection of your personal data in accordance with applicable legislative requirements and standards. If you have any questions or requests regarding the processing of your personal data, please contact us at support_wallet@alfabit.org.
Data Storage
Even if you have deleted AlfaBit Wallet or addresses from the application, removed the AlfaBit Wallet app from your device, or requested the deletion of your information, we may retain certain data that you have provided to us for the purposes of supporting AlfaBit Wallet or to comply with laws and regulations governing AlfaBit Wallet.
Data Security
We strive to ensure the protection of your information in accordance with applicable laws and our data privacy policies. We work to secure your personal information during transmission using encryption protocols and software. We maintain physical, electronic, and procedural security measures in connection with the collection, storage, and disclosure of your personal information, and we secure all connections with standard Transport Layer Security. Despite all these precautions, we cannot guarantee full protection against unauthorized access, disclosure, alteration, or deletion of data resulting from events including, but not limited to, hardware or software failure or unauthorized use. Any information you provide to us is done solely at your own risk.
Children
We pay special attention to information about children. Our AlfaBit Wallet service is not intended for use by children. Users must be at least 18 years old to use our service. We do not knowingly collect information from children under the age of 13. If you are a parent or legal guardian of a minor child and provide us with information on their behalf when using AlfaBit Wallet, we will treat that information as personal information in accordance with our Privacy Policy. If you have any questions regarding our approach to handling children's information or if you have discovered that a child under the age of 13 has used AlfaBit Wallet, created an account, or provided us with personal information, please contact us at support_wallet@alfabit.org.
Terms of Use, Notifications, Changes, and Updates to Privacy Notice
By using AlfaBit Wallet, your use and all privacy-related matters are governed by this Notice and our Terms of Use. If you have concerns regarding privacy in AlfaBit Wallet, please contact us, providing a detailed description of the issue, and we will strive to resolve it. You also have the right to lodge a complaint with your local data protection authority. We reserve the right to update and revise this Privacy Notice at any time. We regularly review this notice to ensure its compliance with applicable laws and changes in our business. When we make changes to this Privacy Notice, we will update the "Effective Date" at the top of this page so that you can be aware of any changes since your last visit and take appropriate measures to inform you. Please regularly review this Privacy Notice to stay informed of its terms.
Questions
If you have any questions or suggestions, please send them to us: support_wallet@alfabit.org.